The TripAdvisor Certificate of Excellence is awarded to properties that consistently achieve outstanding traveler reviews on TripAdvisor.
At Moon Gate Villa, we are proud that we have won this prestigious award every year since our opening in late 2011, and every subsequent year since. We are both grateful and humbled by the wonderful feedback and reviews received from our guests. On Tripadvisor we remain one of New Zealand and Northland’s top ranking accommodation; on booking sites such as Booking.com we were recently awarded a ‘9.9’ rating in their 2014 Award of Excellence. But possibly we are most touched by the lovely messages left behind in our Villa Guest Book; please take a moment to review this treasure during your stay with us!
We continue to improve our services based on feedback. All our rooms now offer phones with free New Zealand wide calls to landlines, bookable reminder calls, and of course this allows our guests to conveniently contact us whenever required. During winter we have upgraded our in-room entertainment systems to include ‘smart TV’ as well as our ‘on-demand’ movie service (yes, Netflix for everyone!) with larger 42 and 48 inch screens.
We have learnt from our guests, who we often find strolling our gardens, whilst sharing the flowers and trees with friends overseas via their iPad! Our new hi speed WiFi network allows continuous roaming through the guest rooms, pool and garden areas and across to the cottage without having to change networks. Our improved Internet speeds allows high definition video calls to family at home; check out our rating on http://www.hotelwifitest.com !